There was a time when Citrix software was rock solid reliable, ah remember those days Working on the finishing steps of a multi-farm XenApp 5/6 deployment I downloaded the packager utility for Citrix Receiver 2.0 so I could set up a manual install point for users outside the organization. The first thing I ran in to when trying to run the AGCRPackager.exe process was a big red X and a message that the application failed to start because the configuration is incorrect. Turns out you need the Visual C++ 8.0 runtime assemblies installed which aren’t n newer versions of Windows (VC++ 8.0 was in the Visual Studio 2005 days). Here’s what you’ll get in the Windows event logs regarding the error:
Activation context generation failed for “C:\Users\travis.laird\Desktop\CitrixReceiverPackager\Citrix Receiver Packager\Windows\AGCRPackager.exe”. Dependent Assembly Microsoft.VC80.CRT,processorArchitecture=”x86″,publicKeyToken=”1fc8b3b9a1e18e3b”, type=”win32″,version=”8.0.50727.4053″ could not be found. Please use sxstrace.exe for detailed diagnosis.
Download the VC 8.0 runtime redistributable over here and you should be able to get the packager UI up and running.
Dear Citrix, I understand the pressure of getting products out the door in this ultra-fast paced tech driven society we live in but let’s not just drop quality control entirely from your operations model. Having worked through issue after issue with both XenApp 5 and 6, support.citrix.com is at the top of the list in my browser favorites now.